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Buyers protection

1- Legit Sellers

We rely on direct feedback from our community members like you to provide accountability in our marketplace.

Sellers are rated on a scale for:

• How quickly they responded and how fast they shipped
• The accuracy of the item “as described”
• The item’s cleanliness and packaging

What to look for on a seller’s profile:

• Feedback rating
• Reviews
• Transaction history
• Number of listings

2- Money-back guarantee

Every purchase on Windup Closet is covered by a layer of Protection. This means that as a buyer you’ll receive a full refund in situations where your order never arrives, your item is inauthentic, or your item differs significantly from its listing. The same goes for a seller in a situation like resolving a disputed chargeback, no dispute goes unresolved.